Contact us

CONNECT WITH OUR MANAGING DIRECTOR

Our Managing Director, Budi Silaban, is dedicated to building strong relationships and delivering excellence in every interaction. Whether you have inquiries, feedback, or potential business opportunities to discuss, we invite you to get in touch. Please fill out the form below or email us at md.indonesia@kone.com.

We look forward to connecting with you.

KONE CUSTOMER SERVICE

For general inquiries please call KONE customer service at +62 21 3006 0418

You can reach us on working days between 08.30 and 17.30.

Email : CustomerService.id@kone.com

REPORT AN INCIDENT WITH YOUR EQUIPMENT (24/7)

To place a service call or report an emergency

Tel +62 804 1 888 800

KONE OFFICES AND CONTACTS

KONE Jakarta
Park Tower 9th floor - MNC Center Complex
Jl. Kebon Sirih No. 17 – 19, Jakarta Pusat 10340
Tel: +62 21 3006 0418

Find your local sales contacts here

How can we help you?

Please fill in the form and we'll contact you as soon as possible

Sample form

How can we help you?

For job and application status inquiries: Should your resume be selected, the recruiting team will reach out to you and schedule a time to talk. Please apply here if you are an external candidate, and apply for any roles that best suit your skills and interests. If you are having trouble applying – try using a different internet browser (e.g. Internet Explorer, Google Chrome, Firefox Mozilla, etc.) For any further questions in recruiting, please check out our Recruiting FAQs page.

Hidden question

First name

Last name

Company

Phone (Please provide a phone number starting with +62 and no spaces (ex. +622839975373))

+62

Email

Address

City

Postcode

I am a KONE customer

My enquiry is about

Tell us how we can help you. Provide as many details as you can.

How would you like to be contacted?

I would like to be contacted by phoneI would like to be contacted by emailPlease do not contact me

I would like to receive relevant content from KONE including marketing messages via email

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our Privacy Statement.