KONE Elevator Company - KONE Indonesia

Contact

Contact

Contact

KONE CUSTOMER SERVICE

For general inquiries please call KONE customer service at +6221 3006 0418

You can reach us on working days between 08.30 and 17.30.

Contact form

REPORT AN INCIDENT WITH YOUR EQUIPMENT (24/7)

To place a service call or report an emergency

Tel +62 804 1 888 800

KONE OFFICES AND CONTACTS

KONE Jakarta
Park Tower 9th floor - MNC Center Complex
Jl. Kebon Sirih No. 17 – 19, Jakarta Pusat 10340
Tel: +62 21 3006 0418

New buildings
New buildings

Discover how KONE provides world-class services and innovative solutions for new buildings – all you need for smooth people flow Overview

New buildings >

Elevators | Lifts

We offer many different types of elevators for a wide range of new buildings.

New buildings > Elevators | Lifts >

KONE MonoSpace® DX

Find a space-saving machine room-less elevator for low-rise buildings and mid rise buildings.

New buildings > Elevators | Lifts >

KONE MiniSpace™ DX

Learn about a passenger elevator with a highly compact elevator machine room.

New buildings > Elevators | Lifts >

KONE TranSys™ DX

Learn about durable elevators that offer best-in-class connectivity features.

New buildings > Elevators | Lifts >

Elevator connectivity

Discover how KONE’s smart elevator solutions with built-in connectivity add value and make your building a more attractive prospect for tenants and visitors.

New buildings > Elevators | Lifts >

Elevator interior design

Modern elevator design for new buildings. See how our elevator interior offering adds value.

New buildings >

Escalators

KONE is a leading escalator company & manufacturer whom provides ideal solution for moving people horizontally in shopping mall or airport.

New buildings > Escalators >

KONE TravelMaster 110

Learn more about the highly eco-efficient KONE TravelMaster 110 escalator – optimized for retail environments to ensure a pleasant shopping experience.

New buildings > Escalators >

KONE TransitMaster 120

Learn more about the highly durable and eco-efficient KONE TransitMaster 120 escalator – optimized for transit centers to ensure a pleasant passenger experience, even under the most demanding traffic conditions.

New buildings > Escalators >

KONE TransitMaster 140

The KONE TransitMaster™ 140 is a highly durable escalator designed for the most demanding public transportation environments, such as metro stations and airports.

New buildings >

Autowalks

KONE is a leading escalator & moving walkway manufacturer providing ideal solution for moving people horizontally in shopping mall or airport.

New buildings > Autowalks >

KONE TravelMaster 115

An inclined autowalk designed to provide easy and safe access throughout your building, even when passengers are moving with a heavy cart or pushing a baby stroller.

New buildings > Autowalks >

KONE TransitMaster 165/185

The KONE TransitMaster™ 165/185 is a heavy-duty autowalk primarily targeted towards the infrastructure segment with demanding traffic conditions, such as airports, railways as well as stadiums and other transit centers.

New buildings > Autowalks >

KONE InnoTrack

Discover our revolutionary autowalk solution that requires no pit and offers unparalleled flexibility.

New buildings >

Advanced People Flow Solutions

Advanced People Flow Solutions integrate equipment and devices into one holistic smart building solution. The result is a seamless user experience from front door to final destination—a new way to make everyday life easier.

New buildings > Advanced People Flow Solutions >

KONE turnstiles

Learn more about KONE turnstiles – stylish and durable access control solutions for managing people flow in your building.

New buildings > Advanced People Flow Solutions >

Health and well-being solutions

Get KONE’s touchless lift and UV handrail cleaning solutions that keep your lifts and escalators safe and healthy. Consult us now.
Existing buildings
Existing buildings

Discover our high-quality solutions for the maintenance and modernization of elevators, escalators, and automatic doors – all from one trusted supplier Overview

Existing buildings >

Maintenance

We provide escalator & elevator maintenance services from service technicians, tailored maintenance plan to quality maintenance equipment.

Existing buildings > Maintenance >

Your maintenance journey

Learn about your maintenance journey with KONE and our intelligent maintenance services and contract options for elevators, escalators, and automatic building doors.

Existing buildings > Maintenance >

KONE Care – preventive maintenance

We offer tailored preventive maintenance system and services for elevators, escalators and automatic building doors. Safe & reliable.

Existing buildings > Maintenance >

KONE 24/7 Connected Services

KONE predictive elevator maintenance solution provide the intelligence to predict, maintain and take action before elevator breakage.

Existing buildings > Maintenance >

Customer communications channels

Stay up to date with equipment status and maintenance work progress around the clock.

Existing buildings > Maintenance >

Customer service

Find out how to contact KONE when you need to make a maintenance service request or report an incident, and how to stay up to date with maintenance work via our digital channels.

Existing buildings > Maintenance >

Health and well-being solutions

Get KONE’s touchless lift and UV handrail cleaning solutions that keep your lifts and escalators safe and healthy. Consult us now.

Existing buildings >

Elevator modernization

Different modernization options for elevators: full, modular or upgrade specific components. Click to read more!

Existing buildings > Elevator modernization >

Full elevator replacement

We provide fast & reliable elevator services ranging from elevator repair to full elevator replacement services. Contact us now

Existing buildings > Elevator modernization >

Modular modernization

With modular modernization you can upgrade entire systems and significantly improve the performance of your elevator. Read more!

Existing buildings > Elevator modernization >

Component upgrades

Discover our wide range of elevator upgrades covering things like the elevator door operator, signalization, and lighting system.

Existing buildings >

Escalator & Autowalk modernization

Discover our range of escalator modernization solutions that will increase the lifespan of your escalators, giving you the flexibility of replacing the entire installation or just individual components.

Existing buildings > Escalator & Autowalk modernization >

Full escalator replacement

We provide fast & reliable escalator services ranging from escalator repair to full escalator replacement services. Contact us now

Existing buildings > Escalator & Autowalk modernization >

Modular modernization

With our escalator upgrade and modular modernization solutions you can renew individual components or complete systems. Visit us!
Digital Services
Tools & downloads
Tools & downloads

Downloads, Codes and standards, Glossary Overview

Tools & downloads >

Tools for architects

Tools & downloads >

Tools for designers
- Tools for architects
- Tools for designers
Stories & references
Stories & references

Discover our latest references and stories about cities and people in them. Overview

Stories & references >

Stories

What does city life mean for people in the world’s different urban environments? Our stories look for answers.

Stories & references >

Press releases

You can find all the latest press releases by choosing a category and year from dropdown boxes.

Stories & references >

References

KONE is proud to present these selected achievements from around the world.
About us
About us

Overview

About us >

KONE as a company

As a global leader in the elevator and escalator industry, KONE provides safe & reliable elevators and escalators for any building.

About us > KONE as a company >

Environment

We support the ongoing green transformation of the built environment into smart eco-cities, low-carbon communities, and net zero energy buildings.

About us > KONE as a company >

Safety

Safety is top of the agenda at KONE, and it is our strong belief that all accidents are preventable.

About us > KONE as a company >

Innovations

Kone is a proven technology leader and holds more than 3,000 patents across their businesses.

About us > KONE as a company >

Diversity, equity and inclusion

Diversity makes us unique, inclusion makes us powerful. At KONE, we strive to build and nurture an inclusive culture that promotes and values diversity.

About us >

Careers

We strive to foster a collaborative culture where co-workers trust and respect each other and leaders inspire people to deliver the best results.

About us > Careers >

We offer

We are proud to offer a range of total reward elements that engage and motivate our employees and help us make KONE a great place to work.

About us > Careers >

Students & graduates

Get a head start on your career at KONE, one of the world’s leading elevator and escalator companies.

About us > Careers >

Technicians & professionals

Whether you are a business or engineering professional, find your own role in meeting the most interesting challenges of today: urbanization, the efficient flow of goods and people, more efficient use of space, and the latest architectural trends.

About us > Careers >

Recruitment process

General recruitment process consists of an application, an interview and a final selection round.

About us > Careers >

People of KONE Asia Pacific

Find out all about what it means to work in KONE in Asia Pacific. See and hear from our own employees on what makes them proud of be a KONE employee and more.

About us > Careers >

Frequently asked questions

FAQ on KONE's recruitment process

About us > Careers >

Apply now

Do you want to work at KONE? Apply now!

About us >

Contact us

About us > Contact us >

Branch offices

About us > Contact us >

Contact form
Contact us

Highlights

img_modernization-process-C4L

Plan and budget for the future with confidence. Read more about our modernization process.

Well-planned modernization ensures your equipment continues to operate reliably, that it complies with the latest safety standards, and complements your building’s design. We can monitor the condition of your equipment and help you make informed decisions about what modernization work needs to be done and the best time to do it.

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Predictive maintenance connected to cloud for elevator & escalator is here. Find out how we can help to make your building more intelligent!

KONE People Flow Intelligence solutions, like destination and access control, ensure smooth people flow.

Read about our solutions for destination and access control, communication, and equipment monitoring.

A message from KONE on COVID-19

A message from KONE on COVID-19

Read KONE Indonesia statement on COVID-19

Our message

Read our stories and references

WELCOME TO KONE!

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