Contact us

KONE CUSTOMER SERVICE

For general inquiries please call KONE customer service at +62 21 3006 0418

You can reach us on working days between 08.30 and 17.30.

Email : CustomerService.id@kone.com

REPORT AN INCIDENT WITH YOUR EQUIPMENT (24/7)

To place a service call or report an emergency

Tel +62 804 1 888 800

KONE OFFICES AND CONTACTS

KONE Jakarta
Park Tower 9th floor - MNC Center Complex
Jl. Kebon Sirih No. 17 – 19, Jakarta Pusat 10340
Tel: +62 21 3006 0418

Find your local sales contacts here

How can we help you?

Please fill in the form and we'll contact you as soon as possible

Sample form

How can we help you?

For job and application status inquiries: Should your resume be selected, the recruiting team will reach out to you and schedule a time to talk. Please apply here if you are an external candidate, and apply for any roles that best suit your skills and interests. If you are having trouble applying – try using a different internet browser (e.g. Internet Explorer, Google Chrome, Firefox Mozilla, etc.) For any further questions in recruiting, please check out our Recruiting FAQs page.

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+62

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CONNECT WITH OUR LEADERS

Our Management Team is dedicated to fostering strong partnerships and delivering excellence in every engagement. We welcome your inquiries, feedback, and business opportunities. For general enquiries, please complete the form above. For executive level attention, kindly reach out to our Management Team.

Budi Silaban

Managing Director
KONE Indonesia
md.indonesia@kone.com

Edward Loy

Managing Director
KONE Southeast Asia
md.southeastasia@kone.com